Privacy Policy
Privacy Policy / Política de Privacidad
We Respect Your Info — No Chisme Aquí.
At Moda Pocha, your privacy is sacred — like grandma’s mole recipe. We don’t play when it comes to protecting your personal data, and we promise never to sell your info or share it with shady third parties. Aquí te explicamos cómo manejamos tu información:
What We Collect / ¿Qué info agarramos?
When you shop with us, we may collect:
Your name (first name, not your whole novela)
Email & phone number
Shipping & billing address
Payment details (processed securely — we don’t keep your card info)
Your order history
Any messages or reviews you send us (¡gracias!)
We also collect non-personal info like your IP address, browser type, and what pages you click — to improve your experience and keep the site running smooth.
How We Use It / ¿Pa’ qué usamos tu info?
We use your info to:
Process and ship your order
Contact you with updates (like shipping notifications or new merch drops)
Respond to your questions and customer service requests
Improve our website and product selection
Send occasional marketing emails and texts if you opt in (no spam, just sabor)
Don’t Worry / No vamos a compartir tu info
We never sell, rent, or trade your personal info to other companies.
We only share it with trusted third-party services (like payment processors or shipping partners) who help us run our store — and only the minimum info they need to do their job.
Note: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies? Sí, pero not the edible kind 🍪
ModaPocha.com uses cookies to improve your experience, like remembering what’s in your cart or showing you items you might love. You can disable cookies in your browser settings — pero some features might not work as smoothly.
Moda Pocha’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Mobile Messaging Terms / Términos de Mensajes Móviles 📱
By signing up for our SMS messages, you agree to receive recurring texts from and on behalf of Moda Pocha. These may include updates, order alerts, cart reminders, and promo offers. Message and data rates may apply, and message frequency varies.
You do not need to sign up for texts to make a purchase — totally your choice.
You can opt out anytime by texting STOP to +1 (855) 640-5494 or clicking “unsubscribe” in a message. To get help, text HELP to the same number or email us at modapocha@modapocha.com.
If your number changes, you’ll need to re-subscribe with the new one. We may update our short code or phone number, and you agree we’re not responsible for messages sent to outdated numbers.
Wireless carriers are not liable for delayed or undelivered messages. And to keep things secure, we recommend you only opt in using your own number.
Your Rights / Tú mandas
You can:
Update or correct your info
Request to see what info we have on you
Ask us to delete your account and data (we’ll be sad, but we respect it)
Just email us at modapocha@modapocha.com and we’ll get it done.
Data Security / Protegido como un tesoro
We use secure tech (SSL encryption and secure payment gateways) to keep your data safe. No system is perfect, but we do our best to guard your info like it’s abuelita’s heirloom jewelry.
Changes to This Policy
If we ever update this policy, we’ll post it here and let you know. No fine print tricks — just keeping it real.
Got Questions? Hit Us Up
Thanks for trusting us with your info. We take it seriously — con cariño y responsabilidad. 🛡️💻
